At Two West, we believe the key to a profitable customer relationship is deep retail engagement. So we strive to produce marketing with more than stopping power. Instead we aim to create something unstoppable. We call what we do retail momentum, because we use the force of emotion and power of experience to turn shoppers into buyers.
In retail, emotions are energy. By harnessing emotion, retail momentum builds like a wave and drives shoppers to purchase with an irresistible trajectory. It begins the instant a shopper encounters your brand – in store, at home or on the go. And it swells through the entire customer journey, from awareness to activation to advocacy.
Retail momentum is more than a moment of truth. It’s a series of significant, surprising and spectacular moments across channels, media and markets that work together over time to trigger emotions, deepen engagement and win customers.